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Operations Manager @ UpStart | Remote​

ABOUT THE JOB

UpStart accelerates growth, nurtures ideas, and advances new experiences for the Jewish community by connecting impact-driven entrepreneurs to expertise, community, and capital.

UpStart was founded fifteen years ago with a sole focus: to accelerate the success of social entrepreneurs fueling a renaissance in Jewish life. Since then, we have invested in hundreds of ventures and their leaders while cultivating an ecosystem of institutional leaders and funders committed to Jewish community change. We are excited to be actively implementing a new Strategic Plan to put social entrepreneurs at the center of everything we do. 

INCLUSIVE HIRING COMMITMENT

UpStart accelerates growth, nurtures ideas, and advances new experiences for the Jewish community by connecting impact-driven entrepreneurs to expertise, community, and capital.

UpStart was founded fifteen years ago with a sole focus: to accelerate the success of social entrepreneurs fueling a renaissance in Jewish life. Since then, we have invested in hundreds of ventures and their leaders while cultivating an ecosystem of institutional leaders and funders committed to Jewish community change. We are excited to be actively implementing a new Strategic Plan to put social entrepreneurs at the center of everything we do. 

POSITION SUMMARY

UpStart accelerates growth, nurtures ideas, and advances new experiences for the Jewish community by connecting impact-driven entrepreneurs to expertise, community, and capital.

UpStart was founded fifteen years ago with a sole focus: to accelerate the success of social entrepreneurs fueling a renaissance in Jewish life. Since then, we have invested in hundreds of ventures and their leaders while cultivating an ecosystem of institutional leaders and funders committed to Jewish community change. We are excited to be actively implementing a new Strategic Plan to put social entrepreneurs at the center of everything we do. 

RESPONSIBILITIES

Project and Resource Management

  • Execute the project management of a variety of organizational projects including program grants and program admission.
  • Coordinate processes across cross-departmental teams, including leading meetings or agenda items. 
  • Identify inefficiencies within current processes and implement improvements to optimize workflow. Create and adapt resources and templates to support standard operating procedures.
  • Keep timelines, processes, resources, etc. organized in internal systems including: Google Drive, Trello, and Salesforce.
  • Partner with the DEIJ team to train and oversee a team of evaluators to review and select grant and program applicants. 
  • Oversee the customer service and communications experience for program admissions, including hosting office hours, responding to applicant inquiries, and providing updates on application status and follow-up actions

Event Logistics Management

  • Organize and facilitate all internal and external event logistics for up to 10 annual events, including overseeing:
    • Planning timelines
    • Accommodations and travel arrangements
    • Event spaces 
    • Food and beverage 
  • Implement leading practices for an inclusive experience for all participants and stakeholders 
  • Establish on-site preparation, production, and breakdown procedures 
  • Train staff to execute procedures and hand off responsibilities
  • Oversee participant experiences from start to finish to ensure consistent, human-centered service

This job description is intended to convey information essential to understanding the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the position.

 

SKILLS AND EXPERIENCE

  • 3-5 years of work experience
  • Successful collaborator across departments and teams, with a relationship-driven approach to work
  • Ability to break down a high-level vision into implementable action items in a high-paced environment with many projects, moving pieces, and competing priorities
  • Detail-oriented with strong follow-through, while maintaining adaptability and agility as organizational and technological priorities change
  • Excellent communication skills across all seniority levels and stakeholder groups 
  • Strong project management skills with the ability to manage multiple projects simultaneously

COMPENSATION AND BENEFITS

UpStart accelerates growth, nurtures ideas, and advances new experiences for the Jewish community by connecting impact-driven entrepreneurs to expertise, community, and capital.

UpStart was founded fifteen years ago with a sole focus: to accelerate the success of social entrepreneurs fueling a renaissance in Jewish life. Since then, we have invested in hundreds of ventures and their leaders while cultivating an ecosystem of institutional leaders and funders committed to Jewish community change. We are excited to be actively implementing a new Strategic Plan to put social entrepreneurs at the center of everything we do. 

WHAT TO EXPECT

We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. For questions or concerns about Diversity, Equity, Inclusion, and Justice, please contact Whitney Weathers, Managing Director, Diversity, Equity, Inclusion, & Justice, at whitneyw@upstartlab.org.

Here’s an overview of our hiring process*: 

  • Step 1: Apply with your resume and cover letter!
  • Step 2: Phone screen with an UpStart recruiter. 
  • Step 3: Video interview with the hiring manager.
  • Step 4: A video interview with a panel of UpStart employees. 
  • Step 5: We’ll check your references to learn about your past experience. 
  • Step 6: Get an offer letter, sign it, and start your professional journey with UpStart!

*Note: Some of our hiring processes may vary, and not all candidates will advance to each step. 

Duration

Full Time
 

Categories

Administrative Support
 

Organization Type

Consulting Services
 
Salary
70,000.00 – 70,000.00 Annual

Benefits

Retirement Plans | Dental | FSA | Leave Early for Shabbat | Life Insurance | Medical Insurance | Paid Holidays | Paid Vacation | Parental Leave | Sick Days | Vision
 

Job Location

Remote